Webgility Desktop is a evolving software solution and is updated every few weeks. The updates may add new features or enhance existing ones. We also release updates to resolve issues and fix bugs.
- All Webgility Desktop users must be logged out of the software.
- The Webgility Desktop Scheduler must be turned off.
- Making a Database backup is recommended prior to updating (read this article to learn how)
- All workstations need to be updated to the latest version before logging back in.
Log into Webgility Desktop and note the version number in the upper left of the screen. In the upper right is the user control menu.
Click the down arrow next to the initial to access the menu.
Click Manage Account, this will launch a new web browser window and go to the account management area of webgility.com.
At this point you should close Webgility Desktop completely.
I the customer portal go to the DOWNLOADS section.
Here you will find the link to the installer as well as the current version number and a link to the most recent release notes.
Clicking the Download button will start the download for the installer on your work station. This is a zip file that will need to be extracted before you run it.
Once extracted, open the WebgilityDownloader folder.
Then double click on the WebgilityDownloader application to run it.
This will download the core components of the software to update the workstation, this may take several minutes depending on your internet speed.
Once the download finishes you will be guided through a installation wizard. Follow the below screens to fully install the upgrade.
Click Yes when asked about re-installing:
The installing wizard will then remove the outdated elements of the software and the license agreement will pop up. Accept the agreement and click Next to move forward.
You are then prompted to choose the install location, this is generally left alone and you can click Next to continue.
Click Yes to confirm the location.
Click Next to confirm the start menu folder for the software.
If you would like to have a shortcut placed on your desktop leave the box checked here and click Next, otherwise uncheck it and click Next.
The last screen of the wizard reviews your settings, if you need to make changes you can go back but to go forward click Install.
The installation will take a 3-5 minutes.
This the last screen, leave the box checked and click Finish to launch Webgility Desktop.