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My Unify Enterprise computer has crashed what do I do?

Computers crash often times when they are needed the most and data needs to be recovered quickly so you can get your business up and running. 

If you computer is rendered unusable, it will be necessary to recover the Unify Enterprise database among other files that are important to you and your business.  

If Unify Enterprise cannot be opened

  • Recover the database file (named UnifyDB and UnifyDB_log) from this location: C:\Program Files\Microsoft SQL Server\MSSQL\Data  
  • The MSSQL.1 may be MSSQL.2 or some other name
  • If you have an IT Department or developer, it would be a good idea to get them involved in the database recovery process. 

If Unify Enterprice can be opened, follow the instructions for database backup from an old computer and restore to a new one.


To always be safe from data loss in a system crash, click here to learn about automatic database backup

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