UPS Direct & Unify Enterprise : Setup customer notifications

Step 1: On the Unify Enterprise 'Dashboard', select the "Inbox" tab, as shown in the picture below :

Step 2: On the "Inbox" screen, select any 'Unshipped' order, as highlighted and click on "Process Shipping" button.

Step 3: Now under the "Select Shipping Process" option, select the "UPS" from the drop-down menu as shown in the picture below :

Step 4: Click on "Option" tab, as highlighted in the picture below :

Step 5: Check the "Quantum view Notify" option.

Now the question arises that, When the customer should receive notification?

Here we have three scenarios for this :

  1. Ship : When you check this option, customer will receive a notification, when his/her product is shipped.
  2. Exception :  On the selection of this option, Customer should be notified, if there was any hurdles occurred in the shipment.
  3. Delivery : If you check this option, customer will receive a notification, when ever his/her item get delivered. 

Step 6: Check the desired option in "Send Notification for" option. 

Step 7: Click on "Generate label" button.

 

Next Step :

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