The Updates View contains a list of all the orders that have updates, based on your configurations for order updates.Downloading order updates is not a common practice and requires special use cases.
If you have selected to update orders on preset conditions (Click here to learn more about this setting) when Webgility detecects the order has changed after downloading. The order gets grayed out in the Order View. When this happens go to the Updates View and decide what to do with the order and the updated information.
You can choose to ignore the update (leaving the order as is), or download the updated order fresh from the online store. If you choose to download the update and the order is already posted to the accounting system, you will be prompted to void out the original transaction so you can re-post it with the updated info. (Click here to learn more).