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Using thermal label printers (Unify Enterprise)

Note: It is very important to know the driver type as this will be needed in the printer configuration of the shipping processor. 

If you are using thermal printers you will need to make sure that Unify Enterprise is connected correctly so the shipping label can be printed.  Unify Enterprise can utilize: 

  • Zebra or LP2844
  • ZP 500

Installing the Printer

Step 1: The most updated printer drivers for your thermal printer are installed

Very Important: When installing the drivers, it is important to select if your printer is connected using a printer or a USB port. 

Step 2: Your computer is detecting the thermal printer

Step 3: Drivers for thermal printer don't always match the version of printer you have.  It is important to check the type of drivers your specific printer uses.  

  • Zebra 2844 has an EPL driver

  • Zebra 500 as a ZPL driver


Connect Unify Enterprise to the thermal printer

In the shipping screen of the store configuration, after a shipping processor is selected, the printer that prints out the labels for domestic and/or international can be selected.

Important: the Label Image Type corresponds to the printer driver type. 

Check out our label printer troubleshooting guide, if you are experiencing problems printing. 


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