Step :1 In the top left of the eCC Desktop dashboard go to "File" as indicated below in the picture:
Step :2 Click on "Manage Store" option as shown in the below picture:
Step :3 You will now see a new window i.e. "Manage Store" as shown below, click on "Edit Connection" (highlighted field).
Step :4 Click "Next" On the QuickBooks Settings window.
Step : 5 Again Click "Next" On the "Store Setting" screen. You are now on the "Store Information" screen:
In the above screen, you can 'add' as well as 'change' the Store Information desired and then save and exit. This information should mirror what you would want a customer to see on a return shipping label.