This article outlines the process of setting up discount items in NetSuite in case they are not available as line item options in Unify Desktop.
This setting is Cart & NetSuite specific and may or may not be available on your Cart/NetSuite Platform.
To create a discount item in NetSuite
1. Login to your NetSuite account.
2. Open the item list in NetSuite and create a new item of type - Discount.
3. In the Unify Desktop - Discounts screen:
a. Click Refresh to retrieve the new data from NetSuite.
b. Choose your discount item from the drop down box and click on Save & Continue.