Step 1: On the eCC 'Dashboard', select the "Inbox" tab, as shown in the picture below :
Step 2: On the "Inbox" screen, select any 'Unshipped' order, as highlighted and click on "Process Shipping" button.
Step 3: Now under the "Select Shipping Process" option, select the "UPS" from the drop-down menu as shown in the picture below :
Step 4: Click on "Option" tab, as highlighted in the picture below :
Step 5: Check the "Quantum view Notify" option.
Now the question arises that, When the customer should receive notification?
Here we have three scenarios for this :
- Ship : When you check this option, customer will receive a notification, when his/her product is shipped.
- Exception : On the selection of this option, Customer should be notified, if there was any hurdles occurred in the shipment.
- Delivery : If you check this option, customer will receive a notification, when ever his/her item get delivered.
Step 6: Check the desired option in "Send Notification for" option.
Step 7: Click on "Generate label" button.