How to move eCC Desktop and database to a new machine

Prerequisites:

1. System Requirement

2. Webgility Account

To move  eCC desktop and database on a new machine.  It is best to assess why eCC Desktop is being moved:

  • Establishing a new admin computer
  • Installing eCC Desktop for add-on users

Establishing a new Admin computer

Step 1: Take a backup of eCC desktop database from current machine.  

Step 2: Save the eccdb.bak file to a flash drive.

Step 3: Copy the .bak file to the desktop of the new computer. 

Step 4: Re-install eCC Desktop from your Webgility Account. 

Step 5: Restore from the backup database on the desktop

 

Installing eCC Desktop for add-on users

Click here if you have multiple users and need to add eCC Desktop to their computer(s).  This area will show the various steps to install eCC Desktop for multiple users. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Based on our last 100 reviews, online sellers Webgility

Powered by Zendesk