To move eCC desktop and database on a new machine. It is best to assess why eCC Desktop is being moved:
- Establishing a new admin computer
- Installing eCC Desktop for add-on users
Establishing a new Admin computer
Step 1: Take a backup of eCC desktop database from current machine.
Step 2: Save the eccdb.bak file to a flash drive.
Step 3: Copy the .bak file to the desktop of the new computer.
Step 4: Re-install eCC Desktop from your Webgility Account.
Step 5: Restore from the backup database on the desktop
Installing eCC Desktop for add-on users
Click here if you have multiple users and need to add eCC Desktop to their computer(s). This area will show the various steps to install eCC Desktop for multiple users.