Connect Shiplark for FedEx to Volusion

Notes:

1. Only Volusion Plus and Premium customers can use the Shiplark Integration
2. The customer’s mail ID would not be downloaded into Shiplark.
3. You will have to go under File >configure profile > Orders and add the statuses, if you wish to set a payment/shipping status to the downloaded orders. If there are no statuses added, Shiplark would show the order as unpaid/unshipped
4. You cannot cancel an order from Shiplark.
5. You cannot set an ‘order download batch’ from Shiplark, as Volusion sets a default batch of 100 orders/ items.

 

Give your store a name to be used within Shiplark and select Volusion as the store type from the drop down list.

 

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A connection to Volusion only requires your Generic API URL. Enter that and click connect to store to begin downloading the store data and settings. The Generic API URL can be obtained by following the instructions below.

 

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How to retrieve the Generic API URL from the Volusion admin area:

 

1. Login to the Volusion admin area, and select the Import/Export option from under the Inventory Menu.

 

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2. Once you are at the "Data Import" page, click on the ‘Volusion API’ link

 

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3. Once you reach the ‘Volusion API’ page, scroll down for the Generic section and then to Generic\Orders, click on the ‘Run’ button.

 

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4.  Click 'run' to get the API URL

 

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Adding your Store Address

 

Shiplark_ASW_step3

 

The store address should be the "from" address that you are going to be shipping from.  A company logo can be added that will be seen on the packing slip used in Shiplark.

 

The local date format is formatted for United States format, if you are utilizing a different format in your location, that can be selected here.  Click Next to continue.

 

Order Processing Settings

 

Shiplark_ASW_step4

 

Payment and Shipment Settings: Since you are using Shiplark to process shipping, check the box to use Shiplark to generate shipping labels.  You can setup the specific shipping processors later in the store configuration.

 

If you are connecting your payment processor to Shiplark, to process order payments after the order is shipped, the box can be checked to do that.  The specific payment rules can be setup in the store configuration.

 

Identify what your online order status mean: In this area, you can setup how Shiplark interprets the order status used in your online store.  Hover over the "?" to find out more information about how each status is handled in Shiplark.  If you only want a specific orders to be downloaded by Shiplark based on order status, that can be setup in the Orders screen of the store configuration.

 

Download latest 50 orders: Shiplark will download the most recent 50 orders.  If you want to specify the orders that are downloaded based on order status, that can be setup in the Orders screen of the store configuration.

 

Click Next to continue.

 

 

Ready to Roll

 

Shiplark_ASW_step5

 

You are now ready to process orders, so you should click "Let's Go" to proceed to the dashboard and Shiplark will download your 50 recent orders.

 

Detailed Settings can be configured after you proceed to the dashboard and your orders have been downloaded.

 


 

IMPORTANT: Once you have downloaded an order/Item, you cannot redownload them. You will have to reset the order/Item download date from Volusion store to enable the downloading of orders again. Please follow the instructions below to redownload the orders from Volusion:

 

a) Go to the ‘Import/Export Data’ page from the ‘Inventory’ menu as per instructions above.

b) You cannot post the order back to the store, with a particular status as Volusion would automatically assign it a ‘Shipped’ status. The ‘post back to store’ action would update the store with the tracking ID.

c) Click on the ‘Volusion API’ button and click ‘Run’ tab for the ‘Generic Orders’ option.

d) Once you reach the ‘Volusion API Run Generic\orders’ page, reset the ‘date range’ and the ‘ID range’ for the orders you wish to download again. Once you have selected the desired range, click on the ‘Reset Export’ button. Once you do this, you will be able to delete the existing orders from Shiplark and redownload the orders.

 

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e) For refreshing the item list in Shiplark from the Inventory > My products menu, you will have to follow the same procedure and reset the item download date. Go to Import/Export Data page from Inventory menu in Volusion and click on the ‘Volusion API’ tab. Then click on the ‘Run’ tab against the Generic/Products option. This will take you to the ‘Volusion API Run Generic/Products’ page. You can reset the desired date and ID range from here.

 

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