Thermal printers can be used to print shipping labels generated by Shiplark. However, issues with the thermal printer itself can interrupt the label printing process.
Issue: Label misalignment
Solution: Go into the printer properties and check the label orientation, then run a test print.
Issue: Label is printing with incorrect boundaries for label.
Solution: Make sure the stock size matches the stock size of the label printer.
How to troubleshoot
- Go in to the printer preferences
- Select the stock size that matches the printer stock size
- In the case of the Zebra UPS 2844, the thermal roll is 4 x 6
- Check the orientation
- Click apply and print out a test label