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How to change the QuickBooks company file for eCC Desktop

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8 comments

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    David Kha

    This article seems to be inaccurate when using eCC v 4.1 for desktop. The images appear to be missing when I view the article, and after changing the location of my company file and accepting the certificate, if I hit "cancel" in eCC, the changes are lost. If I hit next, I lose all my store settings.

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    Heidi Craig

    Screenshots are missing!!!

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    Anjalib

    Apologize for the inconvenience. We have updated the document.

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    Anjalib

    Hi David,

    You may find your answer in step 9

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    Conrad Miller

    In eCC 4.6 I am able to get through this process to step 4 but the certificate never appears, I am not able to configure the settings and it will not proceed to the store settings screen after I click "no".

    Is eCC 4.6 any different???

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    Namit Khungar

    Hi Conard,
    No eCC 4.6 is not different. However the connection process depends on a whole number of factors which could include file location, security settings and more.Possibly you are not pointing eCC to the same file location as open in QB.
    Please call our ever ready support team on 8777535373 (QB Pro / Premier) or 415 666 2625 (QB POS / Enterprise)

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    Ross Kelson

    Step 9 is extremely misleading! Who would click Yes and take a chance that all their settings would be deleted?

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    Namit Khungar

    Hi Ross.

    I do understand your point. The issue is in the dev pipeline and we are working on a newer and easier method to change the company file used in ecc.

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