How do I change my eCC Desktop login password?

If you login to eCC Desktop and you get a prompt that the username/password are not correct, you need to change the password before you are locked out for 15 min. 

1) Log in to your Webgility Account

2) Click on the add-on sub menu

3) Scroll down until you get to Users

4) Click on Change Password 

5) Enter a new password 

6) You will see a confirmation on the screen and then log in to eCC Desktop. 


Note: If you are ever locked out of eCC Desktop due to failed login attempts, contact our Support team via phone or chat and we can unlock it for you. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Based on our last 100 reviews, online sellers Webgility

Powered by Zendesk