Connect eCC Desktop to Mal's E-Commerce


1. You can only download the orders from your Mal’s eCommerce store. You would not be able to download any items from the store. Hence you would not be able to use the Product module.
2. You can only create items from online store to QB at the time of posting the orders.
3. While manually processing shipments and payments, you will have to enter the shipping and payment methods manually, as there are no shipping/payment methods downloaded from the store.
4. You can only specify the Order start number at the time of downloading orders. You will not be able to specify the Order start date.
5. You can only download the orders within the last 56 days as Mal’s eCommerce does not retain orders prior to that.
6. You would not be able to post the order back to the store or update the tracking number.


Give your store a name and select your shopping cart from the dropdown.  Add your store URL to the area.





1. You need to have an account with Mal’s eCommerce to connect the store to eCC.


2. You have to contact Mal’s eCommerce support to enable the orders API.


3. Once the orders API has been enabled, enter this URL into the eCC Connections area:


4. Enter your Admin account number and password into the eCC Connections screen and then click connect to store.




Adding your Store Address



The store address should be the "from" address that you are going to be shipping from.  A company logo can be added that will be seen on the packing slip used in eCC.


The local date format is formatted for United States format, if you are utilizing a different format in your location, that can be selected here.  Click Next to continue.


Connect to QuickBooks


If you are connecting to QuickBooks, choose the version you need to connect to as well as select the company file location. The exact location of the company file can be obtained by pressing  'ctrl+1' on the keyboard. As soon as you put in the location, click on connect to QuickBooks to more to the next step. Remember, before you click on connect to QuickBooks, you need to have your company file open in single user and admin mode. As soon as connected, eCC will download data and settings from QuickBooks. Click continue to proceed



If you are using POS, you need to put in the the company datafile name (viewable on the extreme top left of the screen). You also need to put in the POS version and POS server computer name The POS Server computer name can be obtained by going to my compter in Windows and clicking properties. The Computer Name displayed there, would be the same as the POS Server computer name. As soon as connected, eCC will download data and settings from QuickBooks. Click continue to proceed



Order Processing Settings




Posting to QuickBooks Settings: Herein, you need to tell eCC, how to record orders into QuickBooks. You also need to tell eCC how to identify customers in QuickBooks and Products in the store.


Payment and Shipment Settings: Since you are using eCC to process shipping, check the box to use eCC to generate shipping labels.  You can setup the specific shipping processors later in the store configuration. If you are connecting your payment processor to eCC, to process order payments after the order is shipped, the box can be checked to do that.  The specific payment rules can be setup in the store configuration.


Identify what your online order status mean: In this area, you can setup how eCC interprets the order status used in your online store.  Hover over the "?" to find out more information about how each status is handled in eCC.  If you only want a specific orders to be downloaded by eCC based on order status, that can be setup in the Orders screen of the store configuration.


Start downloading orders from: Here, you need to tell eCC when to start downloading orders from (Last 7 days, Last 30 days etc)


Click Next to continue.


Ready to Roll



You are now ready to process orders, so you should click "Let's Go" to proceed to the dashboard and eCC will download your 50 recent orders.


Detailed Settings can be configured after you proceed to the dashboard and your orders have been downloaded.  This can be done by opening eCC and going to File >> Configure Stores.

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