See order details & profitability in Unify

To see order details and profitability in Unify, simply click on the order number inside the sales inbox in Unify

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When you click the order number, the order details panel in Unify will open up as shown below. This panel has 3 tabs. The first tab shows you the basic order details, payment details, customer details, QB details (if any), shipping details (if any) and a google maps link to display the customer address on a map. Note: For this help document we have taken the order details example of a magento store. Tabs differ from sales channel to sales channel. e.g. eBay and Amazon may have more tabs like expenses, fees etc.

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The second tab is the order history tab. It contains a record of everything that has been done with this order inside of Unify. For example, if you put it into QuickBooks, the history tab will show it; and if you have an error the history panel will show that also (for error resolutions, call instant support on 877 753 5373).

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The Third tab is the order profitability tab that gives you data and analytics pertaining to the order for which you are viewing the details.

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Remember, in the order profitability tab, these little arrows denote expandable sections.

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You can click on the section to see more details.

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